Reporting Mortgage Loan Servicing Issue StatisticsOnce the necessary servicing data is available, the investor runs a servicing issue report that generates servicing issue statistics by seller. Servicing issue reports vary depending on the reporting needs of the investor. The seller servicing issue report detailed in this article is intended to fulfill an investor requirement to calculate and report a seller's total servicing issues percentage.
Creating the Report...
Seller Servicing Issues - Total PercentageSeller Servicing Issues - Total Percentage is the number of loans with servicing issues compared to the total number of loans being serviced for a seller.
Step #1The seller's loans with servicing issues are retrieved.
The seller's loans with servicing issues is a count of all loans with servicing issues or defects, entered into the investor's servicing issue tracking database, that the investor has purchased from a seller. A single loan can have multiple servicing issues associated with it; however, for the purpose of this report, each loan regardless of the number of separate issues is counted only once.
Step #2The seller's total number of loans serviced is calculated.
In this step the servicing issue report counts the total number of loans being serviced that originated from the seller. The resulting number is the seller's total number of loans being serviced.
Step #3The seller's servicing issues total percentage is calculated.
In this step, the report retrieves the seller's loans with servicing issues from Step #1 and the total number of loans being serviced, from Step #2. The report compares the two numbers and reports the results as the seller's Servicing Issues - Totals Percentage
A Seller Servicing Issues report similar to the Sample Seller Mortgage Loan Servicing Issue Report in the Sample Mortgage Loan Servicing Issue Reports section of this article can be generated by the investor for distribution to the seller.
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